APPLICATION DESIGN I - TASK 2: USER RESEARCH

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21.10.26 - 15.11.26 (Week 5 - Week 8) 
Michelle (0373843)
Module / Bachelor of Design (Honours) in Creative Media / Taylor's University
Task 2: User Research

TABLE OF CONTENTS

CLASS: LECTURES, TUTORIAL, & PRACTICAL

Week 5 (21/10/26)

Live Interview
Live, experiential answer
Surprise insight
Expand questions based on answers

Time consuming
Subjective
Adds up fast

ask slower, let them think
Don;t fill the blanks
respect boundaries, move on if they'rs not comfortable no need to ask all questions
i'd love to know more about this, but I don't want to take too much of your time, so let's move on
Don't give choices, avoid leading questions

Week 5 (21/10/26)

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Week 6 (28/10/26)

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Week 7 (04/11/26)

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Week 8 (11/11/26)

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INSTRUCTIONS

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PROCESS WORK

Week 5 (21/10/26)

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Week 6 (28/10/26)

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Week 7 (04/11/26)

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Week 8 (11/11/26)

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FEEDBACK

Week 5 (21/10/26)

Find user motivation - why they use in the first place
Then we'll know what to give.
forbidden word: app, brand
don't be too linear, we need to be able to
be casual, not marketing survey - goal: make people comfortable to answer honestly

Week 5 (21/10/26)

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Week 6 (28/10/26)

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Week 7 (04/11/26)

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Week 8 (11/11/26)

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REFLECTION

Experience

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Observation

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Findings

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